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Tariff – Booking Terms & Conditions
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Tariff – Booking Terms & Conditions

Tariff – Booking Terms & Conditions


To book your accommodation call Gill or John +44 (0)15394 42597



Rooms – Tariffs

At Holmlea we cater exclusively for adults in all our rooms:

    • Four double rooms each with en-suite shower room – price from £77 per room per night sleeping maximum 2 adults per room (ground floor room available)
    • One double/twin room with en-suite shower room (super-king sized bed or two single beds if booked as a twin) – price from £77 per night sleeping maximum 2 adults
    • One single room with private bathroom sleeping maximum 1 adult – price from £48 per night

Reasons to Book Direct

    • Our best room rates (always lower than Online Travel Agents)
    • Seasonal discounts. See the special offers you can benefit from
    • Free leisure facilities including swimming pool, sauna, steam room & gym at the Old England Hotel (when staying 2 nights or more at Holmlea)

Making a Reservation

You can call us on 015394 42597 or BOOK ONLINE via the website.

We are unable to cater for stag or hen parties.

Weekends are subject to a minimum two night stay.

Bank & Public Holiday Weekends are subject to a minimum three night stay.

Deposit: For bookings made more than 7 days before arrival, the non-refundable deposit will be 30% of the total booking value, payable by credit or debit card.

For bookings made less than seven days in advance, the full amount becomes payable immediately.

Payment: We accept payment by credit or debit card. We are unable to accept American Express or cheques. Payment for the balance of your stay will be taken on checking in.

Confirmation of Booking: Your booking will be completed when we acknowledge receipt of your booking request and deposit. Prior to that the booking will only be regarded as provisional.

Arrival and Departure

Check-in Time: From 4:00pm until 8:00pm (latest check-in). Guests must check-in in person and collect their own room keys.

Arriving by Car: Guests are very welcome to park at the premises from 12.00 NOON onwards. One car space per room is allocated. Extra vehicles are advised to park in the nearby Pay & Display car parks. Please announce your arrival at the front door before leaving vehicle(s).

Arriving by Public Transport: Guests are very welcome to leave luggage from 12.00 NOON onwards. Please confirm your expected time of arrival to ensure we are here to greet you and store luggage. We cannot guarantee storage of luggage unless notified of your arrival time.

Payment on Arrival: All guests will be asked to register and pay on arrival. We accept cash and credit/debit cards. We are unable to accept American Express or cheque(s).

Leisure Facilities: Guests staying 2 nights or more have access to leisure facilities (pool, sauna & gym) at The Old England Hotel overlooking Lake Windermere. The hotel is located 3 minutes walk from Holmlea. Free of Charge for guests that have booked direct with us by phone or our own website, £3.00 per person for guests that have booked via third party booking agents (payable to Holmlea).

Check-out Time: Guests are requested to check out by 10.00am on the day of departure to enable us to prepare for new arrivals. For guests on public transport, luggage may be stored at Holmlea, Free of Charge, for a short while on day of departure, but this must be organised with us at the time of booking to ensure we are available to store luggage. Alternatively, luggage can be taken to Pegasus Taxi Company, Lake Road, Bowness on Windermere where they will store luggage up to 10.00pm for a small fee per bag.

Booking Terms & Conditions

When booking your accommodation at our Lake District Guest House Windermere, the following terms and conditions will apply to your booking. They form the terms of a legally binding contract between us and you.

Reservations for rooms are non-transferable and must not, under any circumstances, be sold or otherwise transferred to a third party who is not a member of your group. Unauthorised or unregistered visitors are not permitted in guest bedrooms at any time. Any persons visiting a guest staying at Holmlea are requested to wait outside the house.

Amendment by You: If you need to amend your booking, the deposit may be transferred once only to alternative dates (within 2 months of the original dates) provided we are given not less than 14 days notice of the change. Subject to availability and excluding bookings made for Bank Holiday periods. The room rate may change dependent on the new dates you require. If, however, we transfer your booking due to circumstances beyond our control, we will honour the room rate on the original dates.

Amendment by us: If you have booked a specific room, we will try to ensure that this room is available to you. In circumstances beyond our control, we do however reserve the right to accommodate you in a different room. We will attempt to provide notice of change if possible. If this room is not acceptable, you have the right to treat the booking as being cancelled and we will refund all monies already paid by you and confirm that you will not be liable for any further payments to us. Our liability will not extend beyond this refund.

Cancellation by you: If you cancel 7 days or more before arrival you will lose your deposit, but will not be charged for the remainder of your booking. If you cancel 7 days or less before arrival, or fail to check in (“no-show”), or leave before your due departure date, we reserve the right to charge you for the full balance due for the whole of your booking. Cancellations must be made or confirmed in writing. It is recommended that you take out travel insurance which provides for cancellation cover.

Cancellation by us: In the unlikely event that we are forced to cancel your booking we will attempt to offer you alternative accommodation. If suitable accommodation is not available (or unacceptable to you) then we will refund all monies already paid by you and confirm that you will not be liable for any further payments to us. Our liability will not extend beyond this refund.

Damage and Breakage: We are sure that you will take care whilst you stay with us, and we acknowledge that accidents sometimes happen. We do however reserve the right to charge for any damage or breakages. You will be notified of costs in writing as soon as is reasonably practicable, if the damage is discovered after you depart. We also reserve the right to charge further sums if we are unable to re-let the room as a consequence of the damage.

Smoking Policy: It is against the law to smoke in any area of the house or bedrooms. If you wish to smoke, please kindly do so outside and away from the porch area. A cigarette bin is provided at the side of the house. If we find that guests have been smoking in their room or other areas of the house, then we reserve the right to ask you to leave immediately and the booking cancelled without refund. Whether or not you are asked to leave, we also reserve the right to charge a sum equivalent to one night’s stay if we are unable to re-let the room for 24 hours whilst it is fully aired. You will be notified in writing as soon as is reasonably practicable if evidence of smoking is discovered after you depart.

Pets: Sorry, we do not accept pets.

Our Liability: We do not accept any liability for damage to your property or injury to you (or other members of your party) whilst on our premises unless caused by the negligence by us.

Law: Any dispute between us will be governed by the non-exclusive law of the English Courts.


Copyright 2006-2017