Privacy Policy

Holmlea Guest House Privacy Policy

This website privacy policy describes how website www.holmleaguesthouse.co.uk served by Holmlea Guest House uses information provided by the user when using this website.

Information that we collect from you

When you use this site you may submit information to us through our online form in the Contact Us page of the website or the online form or Newsletter request form of a page sidebar of our website.

Use of your information

We may collect the following information:

Full Name
Email address
Other information relevant to customer enquiries
Other information pertaining to special offers

How we use this data

Collecting this data helps us understand what you are looking for from our website, enabling us to deliver improved products and services.

Data may be used

For our own internal records.
To contact you in response to a specific enquiry.
To send you promotional emails about products, services, offers and other things we think might be relevant to you.

We will hold your information securely and use it only in compliance with the applicable current data protection laws.

If you change your mind about being contacted in the future, please let us know by contacting info@holmleaguesthouse.co.uk and your details will be removed from our records.

Disclosure of your information

Unless required to do so by law, we will not otherwise share, sell or distribute any of the information you provide to us without your consent.

Cookie Policy

Cookies are small files that websites can send to your computer, which can enhance your experience of a website by, for example, remembering who you are and what you are interested in. This Website only uses cookies for statistical and analytical purposes, for example to identify which pages and features of the Website are the most popular. These cookies do not collect any personal information about you such as your name or address and are not stored on your hard drive once you leave this Website. If you wish, you are able to reject or disable cookies by adjusting your browser settings, however, this may adversely affect your experience of using this website. If you are not sure how to do this, then the Help Files on your browser should assist, or alternatively, visit http://www.allaboutcookies.org for more information about cookies including instructions on disabling cookies.

Controlling information about you

If you have agreed that we can use your information for marketing purposes, you can change your mind easily, via one of these methods:

Send an email to info@holmleaguesthouse.co.uk
Write to us at: Holmlea Guest House, Kendal Road, Bowness on Windermere, Cumbria LA23 3EW.

We will never lease, distribute or sell your personal information to third parties unless we have your permission or the law requires us to.

Any personal information we hold about you is stored and processed under our data protection policy, in line with the Data Protection Act 1998 (soon to be replaced by General Data Protection Regulation (GDPR)).

Security

We will always hold your information securely.

When paying online for your stay this process is handled by our booking suite Eviivo who store any card details securely on their site. We do not store any card details on our site.

We follow stringent procedures to ensure we work with all personal data in line with the Data Protection Act 1998 (soon to be replaced by General Data Protection Regulation (GDPR)).

External Links from our site

Our website may contain links to other websites. If you provide information to that website to which we link, we are not responsible for its protection and privacy.

Please note that we have no control of websites outside the www.holmleaguesthouse.co.uk domain.

Always be wary when submitting data to websites. Read the site’s data protection and privacy policies fully.

Email Newsletter

This website operates an email newsletter program using MailChimp as our marketing automation platform. This is used to inform subscribers about news and special offers supplied by Holmlea Guest House. Users can subscribe or unsubscribe through our online Newsletter form.
Email marketing campaigns published using Mailchimp may contain tracking facilities within the actual email. Subscriber activity is tracked and stored in a database for future analysis and evaluation. Such tracked activity may include; the opening of emails, forwarding of emails, the clicking of links within the email content, times, dates and frequency of activity. By using our Newsletter form you acknowledge that the information you provide will be transferred to MailChimp for processing in accordance with their Privacy Policy and Terms.
When you fill in a Newsletter request form or provide your details on our website, you will see one or more tick boxes allowing you to Opt-in or Opt-out to receive marketing communications from us by email.

Social Media Platforms

Communication, engagement and actions taken through external social media platforms that this website and its owners participate on are custom to the terms and conditions as well as the privacy policies held with each social media platform respectively.
Users are advised to use social media platforms wisely and communicate / engage upon them with due care and caution in regard to their own privacy and personal details. This website nor its owners will ever ask for personal or sensitive information through social media platforms and encourage users wishing to discuss sensitive details to contact them through primary communication channels such as by telephone or email.
This website may use social sharing buttons which help share web content directly from web pages to the social media platform in question. Users are advised before using such social sharing buttons that they do so at their own discretion and note that the social media platform may track and save your request to share a web page respectively through your social media platform account.

Contact & Communication

Your personal information is kept private and stored securely until a time it is no longer required or has no use, as detailed in the Data Protection Act 1998 (soon to be replaced by General Data Protection Regulation (GDPR)). Every effort has been made to ensure a safe and secure form to email submission process.
This website and its owners use any information submitted to provide you with further information about the accommodation services they offer or to assist you in answering any questions or queries you may have submitted. This includes using your details to subscribe you to any email newsletter program the website operates but only if this was made clear to you and your express permission was granted when submitting any form to email process. Your details are not passed on to any third parties.
If you have any questions about this policy, please email info@holmleaguesthouse.co.uk or write to: Holmlea Guest House, Kendal Road, Bowness on Windermere, Cumbria LA23 3EW

This policy is updated from time to time. The latest version is published on this page.

This website privacy policy was updated on: 3rd May 2018